Talk to a human.
We're a small team and we read every message. Pick whichever channel works for you — email is fastest for anything billing-related.
Best for support, refunds, and billing. We reply within 1 working day.
Quick questions and urgent support. Office hours West African Time.
Product updates, public announcements, occasional behind-the-scenes.
Same email — add 'Partnership' to the subject line so we route it.
Quick answers to common questions.
If you don't see what you're looking for, send an email — we'll add it here for the next person.
- 01
I paid but my site isn't live yet.
Open the project in your dashboard and check the Publish panel — it should show 'Active until' with a future date. If it doesn't, email us with your Paystack reference (you got it in the receipt email) and we'll resolve it within a few hours.
- 02
I want a refund.
Email hi@stackjunior.com within 7 days of payment. Include the reason and your reference. See our Terms for the full refund policy.
- 03
The AI gave me something I don't want.
Just tell the chat what to change. The site updates on every message. If you're stuck, ask the chat to start over or describe a specific section to redo.
- 04
Where is your team based?
We're a Nigeria-based team building tools for African small businesses. Time zone: West African Time (UTC+1).